On September 05, 2010, Emily wrote:

What happened to Oatibix? I discovered them, fell in love with them and now they're GONE! Bring them back, please. Way better than Weetabix...

Dear Emily,

Thanks for writing us at Weetabix asking about Oatibix availability in the U.S. Though we couldn't agree more that Oatibix is a great product, it just did not gain enough popularity to sustain sales.

You might want to give Alpen a try - it's a fabulous natural muesli chock-full of whole grain goodness. If you'd like, I'd be happy to send you some discount coupons. Just send along your snail mail and I will get them off to you.

Thanks again for writing: we appreciate your feedback.

Sincerely,
Jacquie

On August 26, 2010, Julia wrote:

I love my Weetabix and have loved it since starting eating whole foods at 6 months old. I grew up in Kettering, UK and have distinct memories of smelling the Weetabix being made when the wind blew in the right direction. My father was also born in a small house on the grounds of what is now the factory in Burton Latimer.

Despite all that rambling, I would like to make a request that you consider bringing Weetos to this country. My sister and I love the product and have it shipped from relatives in the UK. We'd love for you to consider selling it here.

Thanks!

Dear Julia,

Thanks for sharing your Weetabix UK memories. We agree - the smell of whole grain Weetabix cooking in the morning is a sweet one!

Also, thanks for being a Weetabix & Weetos fan. We're always on the lookout for new products and we definitely appreciate your suggestion! Let me know your snail mail address and we'll mail you out some coupons.

Jacquie

On August 05, 2010, Thandi wrote:

I love Weetabix! I started eating it in South Africa 13 years ago. I wish I could afford to eat Weetabix every day...I'd love to eat it all day one day!

Hi Thandi,

Thanks for writing us about your Weetabix dream! We'd be happy to help you with living the dream - after all, in World War II it qualified as a meat substitute!

Send me your snail mail adddress and we'll get some coupons out to you!

Thanks for being a continental Weetabix fan.
Jacquie

On July 17, 2010, Alpana wrote:

I have been eating Weetabix since I lived in the U.K. and now my daughters (1 and 4 years) do too and love it. We can't find Weetabix or Alpen in our local stores anymore! Where can I buy them from? Can I order them online?

Dear Alpana,

Thanks to you and your daughters for being Weetabix and Alpen fans!

It's always a possibility that your store may be out of stock, so make sure to ask your store manager or buyer if they're ordering. If they're not, let them know you'd like them to stock Weetabix and Alpen.

It's our experience that stores want to please their customers, so they will re-order if they receive consistent consumer feedback.

And, yes, both Weetabix and Alpen are available online through Barbara's Bakery, our sister company's online store. Just visit:
for Weetabix: http://shop.barbarasbakery.com/Weetabix/c/BarbarasBakery@Cereals@Weetabix

for Alpen:
http://shop.barbarasbakery.com/Alpen/c/BarbarasBakery@Cereals@Alpen

Let us know how it goes at your local store!
Best Regards,
Jacquie

On July 17, 2010, Daniela wrote:

My favorite cereal is Weetabix Minibix Chocolate Crsip but I can't find it in Whole Foods Market anymore. Is there any other place in Colorado or online where I can get it?

Dear Daniela,

Thanks for letting us know about your appreciation of Chocolate Crisp Minibix. We're sorry to say that Minibix has been discontinued. Despite its yumminess and great whole grain nutritional profile, Minibix just didn't gain enough popularity to sustain itself.

If you would like to try our Weetabix cereal, I'd be happy to send you some coupons.

Thanks again for reaching out to us: We very much value your feedback.

Sincerely,
Jacquie

On June 21, 2010, Nigel wrote:

We were loyal Weetabix customers for almost five decades, until you quietly stopped making it with organic ingredients. 

After I wrote for clarification I received a reply from a Barbara's rep confirming that it has been discontinued in the US due to the "continual challenge to cost-effectively source organic ingredients."

In other words, you're more concerned with profits than quality. You just told my family that if we want to enjoy your product it has to be with pesticides in it.
How is this progress?

We bought Weetabix BECAUSE it was organic, I can't imagine eating it now, who knows what's in it.

Sadly, my family will no longer be purchasing Weetabix.

We're scouring the area for stores that have some left but I fear we won't find any. Between myself and my son we went through a box a week. It's true that you don't appreciate a good thing until it's taken away.

I want my Weetabix back!!!!!!!

Dear Nigel,

Thanks for your comment regarding our Organic Weetabix.

Unfortunately, the organic version of Weetabix has been discontinued. While we agree it was a great organic product, it just did not gain enough popularity to sustain itself.

We do have an all-natural Weetabix product that we have been making for many years for our Canadian market that's now available in the US.

I can also suggest you try our Weetabix Crispy Flakes & Fiber, which is made with organic ingredients. If you give me your snail mail address, I can mail you a discount coupon so you can try it.

We very much appreciate your feedback and thank you and your son for being Weetabix fans.

Sincerely.

Jacquie

On June 20, 2010, Susan wrote:

I have always bought organic weetabix but now can't find it. The weetabix available now does not say organic. Why? I have always bought it at Whole Foods before and would like to keep buying it as I eat it every morning for breakfast!

Dear Susan,

Thanks for being a loyal consumer. We very much appreciate your feedback and we're sorry to tell you that Organic Weetabix has been discontinued. While we agree it was a great organic product, it just did not gain enough popularity to sustain itself.

We do have an all-natural Weetabix product that we have been making for decades for our Canadian market that's now available in the US.

I can also suggest you try our Weetabix Crispy Flakes & Fiber, which is made with organic ingredients. If you would like to give me your snail mail address, I can mail you a discount coupon so you can try it.

Sincerely,

Jacquie

On June 14, 2010, Trusha wrote:

I would like to know where I can purchase oatibix. I went to the barbarabakery website and don't see it. I live in the USA and my 1 year daughter loves it.

Dear Trusha,

Thanks for letting us know about you & your daughter's appreciation of Oatibix. We're sorry to say that Oatibix has been discontinued. Despite its fabulous nutritional profile, Oatibix just didn't gain enough popularity to sustain itself.

If you would like to try our Weetabix cereal, I'd be happy to send you some coupons.

Thanks again for reaching out to us: We very much value your feedback.

Sincerely,
Jacquie

On June 13, 2010, P wrote:

I have not been able to buy Weetbix for the last month at any of the stores I frequent...Publix and Trader Joes. Any reason for this?

Dear P. Berry,

Thanks a bunch for writing us at Weetabix to find out where you can buy Weetabix in Cumming, GA.

Our sales manager says Publix definitely carries Weetabix - we did have a UPC change recently, so that may contribute somewhat to a lag in product finding its way to Atlanta. Whole Foods Atlanta carries Weetabix as well.

Trader Joe's does also carries Weetabix, so please check with your local store.

If you give me your snail mail address (no P.O. Boxes), I will be happy to mail you a carton of cereal so (after you finish eating it), you can take it to Publix to share the new UPC code with Publix & Trader Joe's...

Thanks for being a fan and writing us!

Sincerely,

Jacquie

On March 23, 2010, Steiner wrote:

Good site you got here - keep going!

Thanks Steiner - we're glad you stopped by!